WSB
Who is WSB?
WSB has a long history of providing Forex services for all types of traders from beginners to professionals. If you would like to see a brief history of WSB as well as our regulatory and licensing information, please visit the About Us page at http://www.wsbrokers/AboutUs.aspx
What is WSB?
An online trading service provider, WSB supplies a unique and individualized service to Forex traders worldwide. .A fast-developing company and its business principal is the operation of financial services.
Offers a wide range of financial solutions geared towards addressing the needs of large corporations, institutional investors and private clients. Its collection of companies has expertise in brokerage, asset management, corporate finance, and financial IT solutions
When was WSB established?
WSB was established in 2005.
Who are the owners of WSB?
WSB is owned by a group of private investors.
Do you have any restrictions regarding accepting clients from certain countries?
No, WSB accepts clients from all over the world with no restrictions.
Forex
What is Forex?
The off-exchange retail foreign currency market, also referred to as the 'Forex' or 'FX' market, is one of the largest financial and investment markets in the world. Forex is the simultaneous buying of one currency and selling of another. The world's currencies are on a floating exchange rate and are always traded in pairs, for example Euro/Dollar or Dollar/Yen. Forex investors use various methods of analysis (both technical and fundamental) in an effort to predict future price movement and thus profit from well timed transactions. Trading currencies is a very risky form of investing. Any funds used when speculating on the values of currency prices should be considered as risk capital.
How fair is the Forex market?
Forex is said to be "the fairest market on earth" by some because of its shear size, and number of participants. No one player, not even the central bank of a particular country can completely control the market direction.
Where is the central location of the Forex Market?
The Forex market is not controlled by a centralized exchange as with stock and futures markets. The Forex market is an Over the Counter (OTC) market as transactions are made via the internet from many different locations 24 hours a day, 5 days a week
Who are the participants in the Forex Market?
The Forex market is called an 'Interbank' market due to the fact that historically it has been dominated by banks, including central banks, commercial banks, and investment banks. However, the percentage of other market participants is rapidly growing due to the popularity and availability afforded by internet trading, and now includes large multinational corporations, global money managers, registered dealers, international money brokers, futures and options traders, and private speculators.
When is the Forex market open for trading?
A true 24-hour market, Forex trading begins each day in Sydney, and moves around the globe as the business day begins in each financial center, first to Tokyo, then London, and New York. Unlike any other financial market, investors can respond to currency fluctuations caused by economic, social and political events at the time they occur - day or night. The market is open 24/5.
What are the Major Trading Sessions?
The FOREX currency market is an integral part of the rapidly expanding financial, business and political landscape. The FOREX Interbank market has three sessions of trading. The first begins Sunday at 7:00 P.M. NYT, which is the Asia session. The second is the European session, which begins at 3:00 A.M. The third and final is the New York, which begins at 8:00 A.M. The majority of the trading occurs between 3:00 a.m. and 1:00 p.m. EST.
What are the most commonly traded currencies in the Forex markets?
The most often traded or 'liquid' currencies are those of countries with stable governments, respected central banks, and low inflation. Today, over 85% of all daily transactions involve trading of the major currencies, which include the US Dollar, Japanese Yen, Euro, British Pound, Swiss Franc, Canadian Dollar and the Australian Dolla
What is meant by Margin Call?
Margin is essentially collateral for a position. If the market moves against a customer's position, additional funds will be requested through a "margin call." If there are insufficient available funds, immediately the customer's open positions will be closed out
What does it mean have a 'long' or 'short' Position?
A long position is one in which a trader buys a currency at one price and aims to sell it later at a higher price. In this scenario, the investor benefits from a rising market. A short position is one in which the trader sells a currency in anticipation that it will depreciate. In this scenario, the investor benefits from a declining market. However, it is important to remember that every FX position requires an investor to go long in one currency and short the other
What affects the prices of currencies?
Currency prices (exchange rates) are affected by a variety of economic and political conditions, most importantly interest rates, inflation and political stability. Moreover, governments sometimes participate in the Forex market to influence the value of their currencies, either by flooding the market with their domestic currency in an attempt to lower price, or conversely buying in order to raise the price. This is known as Central Bank intervention. Any of these factors, as well as large market orders, can cause high volatility in currency prices. However, the size and volume of the Forex market makes it impossible for any one entity to "drive" the market for any length of time.
How do I manage risk when I trade currencies?
The most common risk management tools in Forex trading are the limit order and the stop loss order. A limit order places restriction on the maximum price to be paid or the minimum price to be received. A stop loss order sets a particular position to be automatically liquidated at a predetermined price in order to limit potential losses should the market move against an investor's position. The liquidity of the Forex market ensures that limit order and stop loss orders can be easily executed.
What kind of trading strategy should I use?
Currency traders make decisions using both technical factors and economic fundamentals. Technical traders use charts, trend lines, support and resistance levels, and numerous patterns and mathematical analyses to identify trading opportunities, whereas fundamentalists predict price movements by interpreting a wide variety of economic information, including news, government-issued indicators and reports, and even rumor. The most dramatic price movements however, occur when unexpected events happen. The event can range from a Central Bank raising domestic interest rates to the outcome of a political election or even an act of war. Nonetheless, more often it is the expectation of an event that drives the market rather than the event itself.
How long are positions maintained?
As a general rule, a position is kept open until one of the following occurs: 1) realization of sufficient profits from a position; 2) the specified stop-loss is triggered; 3) another position that has a better potential appears and you need these funds.
I am interested in Forex trading, but would like some additional information. Any suggestions?
In order to gain a practical understanding of foreign exchange trading, there is no better way than to open a Forex demo account, where you can experience what its like to trade the Forex market without risking any capital. You can also take a good Forex educational course.
How do I make a profit in Forex?
Example 1. GBP/USD
Let's say your deposit is $3,000 and your leverage is set at 1:500. Through this leverage, you are buying power on the market is actually $1,500,000.
From your analyses, you are expecting the US$ to rise against the major currencies. You decide to SELL 0.10 lots ($1 per pip) of the GBP/USD pair at the market price of 1.8000 and since you only want to risk 10% of your account, you set your stop loss order at 1.8300 (300 pips or $300 risk)
12 days later the GBP/USD quote is 1.7540 and you decide to close your SELL position.
Your profit in pips is (1.8000 - 1.7450) 550 pips. Since you chose to trade 0.1 lots volume and the value per pip is $1. You made a profit of $550 on this trade
Accounts and Trading
How do I open a Live Account?
In order to open an account you have to choose which type of account you are seeking as we provide individual accounts and partnership accounts (ex. Introducing brokers, White Labels, Manage accounts)
You must provide us with a copy of your ID or passport plus a proof of residence (utility bill)
WSB must receive all required documents to start the account opening process, but only when we receive the documents, the assigned department will check your application. Once accepted, our staff will set up an account for you and they will contact you to inform you of your username and password and provide you with the wiring instructions.
Go to https://wsbrokers.com/Accounts/OpenLive.aspx
How long does it takes for WSB to set up the account from the date you receive the application?
Usually the account is set up within one day. Our assigned department verifies that the documentation is in order and afterwards our back office sets up the account.
How are Pip Values Calculated?
A pip is the smallest increment in any currency pair. In EUR/USD, a movement from 1.4320 to 1.4321 is one pip, so a pip is .0001. In USD/JPY, a movement from 88.45 to 880.46 is one pip, so a pip is .01.
How much in dollars is this movement worth, for example, per 100,000 Euros in EUR/USD? How much is one pip worth per 100,000 Dollars in USD/JPY? We will refer to the size, in this case 100,000 units of the base currency, as the 'Notional Amount'. The formula for calculating a pip value is therefore: (one pip, with proper decimal placement/currency exchange rate) x (Notional Amount).
Using USD/JPY as an example, this yields: (.01/88.46) x USD100, 000 = $8.84 cents per pip.
Using EUR/USD as an example, we have fixed at $10.00This is in fact a phenomenon you will see with any currency in which the currency is quoted first (such as EUR/USD, GBP/USD, or AUD/USD): the pip value is always $10.00 per 100,000 currency units
Am I trading real market prices?
Yes
How can I open Real Money Account with WSB?
Opening account is simple. Go to www.wsbrokers.com and choose the "Open live Account" button, and then follow the simple instructions. We recommend that you read the agreement and terms of business documents before agreeing on them.
What level of leverage may I choose for my account?
Leverage available for WSB trading accounts is from 1:100 to 1:500 depending on the amount of equity as follows:
-Micro accounts from $10 – $100 have a leverage of 1:500.
-Micro accounts from $100 - $500 have a leverage of 1:400.
-Mini accounts from $500 - $2000 have a leverage of 1:400.
-Standard accounts from $2000 - $5000 have a leverage of 1:200.
-Standard accounts above $5000 have a leverage of 1:100.
You choose any level that suits your money management strategy. You may also change your leverage level at any time.
What is the minimum amount of deposit to open an account?
The minimum required deposits for WSB accounts are as follows:
Micro Account: $10.
Mini Account: $ 500.
Standard Account: $2000.
What is margin and how can I calculate how much I need?
Margin the amount of money required in your account in order to open a trade. Margin is a simple calculation based on the current market price of the base currency vs. USD, the volume requested, and the leverage level you have selected when opening your account. The dealing software will not allow you to open a position if you do not have sufficient free margin available. Your free margin is indicated in the MT4 trading terminal.
How long I can keep my account inactive?
Inactive accounts are place in the inactive group if no transactions are made for 3 months. No fee is charged for inactive accounts. If you wish to have your account reactivated, you may email a request to cs@wsbrokers.com or contact us by phone or live chat.
What is your stop-out limit? If my account reaches the stop-out limit does it mean that some or all my open positions will be closed by your system simultaneously?
Our stop-out level is currently 0%. This means that when your account 0%, the system will start closing the open position in your account. The process works as follows: in the event of the stop-out the system chooses the biggest loosing position in your account and closes it first at the current market price. To avoid stop outs you should use lower leverage level and always maintain sufficient funds in the account.
How do you make money without charging a commission?
We are a market maker, which means that we include a spread (the difference between buy and sell prices) into our bid/ask quotes. Forex and CFD products are traded on the Over-The-Counter market and do not need to be registered with any particular exchange. Therefore, there are no costs involved associated with using a floor broker or the exchange. That is why we can be profitable by using bid/ask spread only.
How do I open a Mini or Standard account?
Be sure to select the appropriate check box on the Online Live Application.
How do I install the WSB Trader Platform?
Using your mouse, click on “Run” and install the software from the website, or save the file to your computer, find the setup file and double click the icon to start the installation. After the setup completes, an WSB Trader icon will appear on the your
How do I select the language used?
On the top Menu bar, select VIEW > LANGUAGES, select the language preference.
Are there any keyboard shortcuts I can use to show the different windows on the platform?
Most commonly used keyboard shortcuts:
• Ctrl + M = Market Watch window
• Ctrl + N = Navigator window
• Ctrl + T = Terminal window
What is spread? How large is it at WSB?
WSB 's normal dealing spreads are between 2 and 3 pips for the major currency pairs. The Spread is the difference between the BID and the ASK price in the market quotes.
The ASK price is applicable to a BUY order and the BID price is applicable to a SELL order
Why doesn't the Market watch show all currency pairs in my platform?
If the Market Watch does not feature all instruments, just put the cursor somewhere in the Market Watch, right-click and choose 'Show All'. All pairs, including gold and silver prices, should now appear in the market watch
How do I obtain information on my account and daily transactions on the MetaTrader platform?
Use the TERMINAL section of the platform. If this section is not open, go to VIEW > TERMINAL (or use keyboard shortcut Cntrl+t).
The steps are as follows:
• In the TERMINAL section, select the Account History Tab.
• This tab shows the history of your account.
• Right click anywhere in this section.
• Select ‘Save as Report’. (This can be saved as an HTML file that can be converted to an Excel File for your records.)
Does the MetaTrader platform facilitate mini lot (10 K) trading?
Yes you can trade mini lots (10K) using the MetaTrader platform. Here is the scale that we use for trading lot sizes on MetaTrader:
0.01 lots = 1,000 units of base currency (or dollars) Our “micro” lot size.
0.10 lots = 10,000 units of base currency (or dollars) Our “mini” lot size.
1.00 lots – 100,000 of base currency (or dollars) Our “standard” lot size.
**Please note that trading in lot sizes that are not shown in the scale above is possible. An example would be an open a lot position of 0.60 (60,000 units), and a 3.20 lot position.
I have downloaded the MetaTrader platform. How do I log into my live account and start trading?
An email notification with a login name and password will be sent (i.e. Login: “60141” Password: “as4temp”). Download and install the platform. Open the login screen.
Note that: a screen may open that asks to open an account. "X" out of this screen.
• To login, go to FILE > LOGIN and type your login and password.
• The server field has a drop-down menu, select the following server: ‘WSB-MT4 Live Server’.
• Listen for a DING sound (confirmation noise) and your account number will appear in the top left corner of the platform.
If you see prices moving in Market Watch and the correct balance in your Terminal section, you have successfully logged into your live account
How do I change my password on MetaTrader?
The steps are as follows:
• On the top Menu bar, select TOOLS > OPTIONS or keyboard shortcut (Ctrl+O).
• Under the SERVER tab, select CHANGE.
• Input the current password in: “Current Password” text field.
• Select”Change master password” if it is not checked already.
• Input the new password in: “New Password” text field.
• Re-type the new password in the second “Confirm” text field
When I open MetaTrader Platform, it automatically logs me in. Can I secure WSB Trader Platform so that I have to use a password?
Yes. The steps to enable password verification are as follows:
1. On the menu bar go to TOOLS > OPTIONS.
2. Click the box next to - “Keep personal settings and data at startup.”
3. The check mark will disappear.
Each time the platform is restarted the password will be required. Be sure to record your password before choosing this option.
How do I display High/Low Prices in the Market Watch window?
The steps are as follows:
• In the Market Watch window right-click (anywhere)
• Select “High/Low.” (The high and low prices will appear for each currency pair for that particular day.)
Is there a user guide for MetaTrader 4.0?
Yes, inside the platform select HELP > HELP TOPICS. These topics are available to help with understanding the functionality of the platform.(0http/:wwsbrokers/guide)
What time zone am I seeing on the MetaTrader platform?
The time that is displayed on the MetaTrader is viewed as GMT. Unfortunately, the time on the MetaTrader platform cannot be changed.
Can I set pending orders in the WSB trading platform?
Yes you can. The WSB MT4 software accepts the following pending order types:
Limit orders:
- A SELL Limit Order may be set when a client wants to open a sell trade at a price that is 15 pips or more above the current market price. The order is executed when the BID price rises to the level set in the Sell Limit Order.
- BUY Limit Order may be set when a client wants to open a buy trade at a price that is 15 pips or more below the current market price. The order is executed when the ASK price falls to the level set in the Buy Limit Order.
Stop Orders:
- A Buy Stop Order may be set when a client wants to open a buy trade at a price that is 15 pips or more above the current market price. The order is executed when the ASK price rises to the level set in the Buy Stop Order.
- A Sell Stop Order may be set when a client wants to open a sell trade at a price that is 15 pips or more belowe the current market price.. The order is executed when the BID price drops to the level set in the SELL Stop Order.
Stop Loss Orders:
A Stop Loss order is an important feature which can be used to either cut out of a losing trade without risking the entire account and to minimize the loss, or to lock in profit on a profitable trade.
Take Profit Orders:
The Take Profit order is used to automatically exit a trade at a profitable level of your choosing.
Trailing Stop:
The Trailing Stop is a useful and advanced feature of the MT4 platform. It is useful to automatically lock in profits as the market moves.
As a practical example, you have a BUY trade on GBP/USD at 1.6000 open and it is in profit. You may set the Trailing Stop to automatically adjust your stop loss level as the market moves in your favor.
For example, you may have your trailing stop level set at 25 pips. Once your trade is +25 pips in profit, the trailing stop will automatically move your stop loss level to 1.6000 or break even. This means in that trade, it is impossible to lose! Further, if the market continues to move in your favor, the trailing stop will continue to adjust the stop loss to lock in profits. If for example the trade is now +26, your stop loss will be set at +1, at +27 your stop loss will be set at +2 thus "trailing" the market.
Why is this useful? Well, in this example, the market moved +27 pips in your favor, and your 25 pip trailing stop had locked in a profit of 2 pips by automatically setting the stop loss order. If the market then reversed against your buy position, you would still be guaranteed a profit of 2 pips instead of loss.
To activate the Trailing Stop loss on a position, go to 'Trade' in the 'Terminal' at the bottom of the trading platform, right-click and choose Trailing Stops. Please note that you have to be making a profit of minimum 15 pips before you can activate it.
* Important! For the trailing stop continue to modify the Stop Loss, the trading platform must be running and connected to the internet. If you turn off your computer, your trailing stop will not continue to wo
Are there limited numbers of transactions that I need to make per month?
You may have up to 100 trades open at the same time. There are no limits.
What products can be traded on your trading platform?
Foreign exchange, Commodities, Metals, Energies, Future currencies as well as CFDs are available on our platform.
When I have open positions, do you use unrealized profit for calculating the margin?
Unrealized profit is not used for margin calculations
After downloading and installing the WSB Trading Station, the trading platform says 'no connection'. How do I connect?
It is important that you open a demo account in the system when you download the platform. Because, the trading system will not connect if there is no account created. If you skipped to fill the grey box that popped up when you installed the platform , few steps to create demo account; just go to 'File' in the menu and choose 'Open an Account'. Fill the box that appears and remember to tick the box about newsletters. You should now receive an account with login and password and you will connect to the server - please accept the system updates, when proposed.
Does the WSB trading platform allow hedging positions?
WSB Trading Station allows Clients to open hedge positions.
What should I do if prices on my screen do not update?
Try to check the connection of your pc.
Can I trade Gold and Silver with WSB?
Yes, you can trade Gold and Silver with WSB on the WSB Trader Platform
What happens if I have a stop loss on an open order, but I also have a trailing stop on the same order?
If the trailing stop gets triggered, there will be a new stop loss depending upon the trailing stop that you entered
Does WSB allow fractional lot trading?
Yes. Subject to the specific account settings, we offer fractional lot trading
Is there any time limit on an opened position?
There is no time limit on opened positions.
What are market hours?
Market hours are Sunday 23:00PM to Friday 22:00PM (GMT)
Which currency pairs does WSB trade?
GBP/USD, USD/JPY, EUR/USD, USD/CHF, EUR/GBP, USD/CAD, EUR/CHF, GBP/JPY, AUD/USD, CHF/JPY, EUR/AUD, GBP/CHF, EUR/CAD, AUD/CAD, AUD/JPY, NZD/USD, AUD/NZD, CAD/JPY.
What is Expert Advisor?
Expert Advisor is a scripting tool offered in the MetaTrader platform. The tool allows a user to program and implement their own trading algorithm
Is Expert Advisor available on mini accounts?
Yes. Expert Advisor is offered to all accounts including mini accounts
Why can I not access the charts, pending orders, open positions, or other options that are available on this platform?
Occasionally, on weekends WSB will run maintenance on the system, resulting in a reboot of the servers; hence some data or features may be temporarily unavailable. Neither live nor is demo trading available on the weekends.
What do the different colors indicate on the prices?
Color legend is as follows:
• Red: Current price is lower than previous quote.
• Blue: Current price higher than previous quote.
• Grey: Price and trading is suspended
What is the minimum trading volume (lot size) available?
The minimum trading volume available on each of our account types is as follows:
Micro: 0.01 Lots.
Mini: 0.10 lots.
Standard: 0.10 lots.
Trading During Economic or Geo Political News releases
WSBrokers does allow trading during the news. However, we wish to warn clients of the dangers associated with such, namely: During major Geo Political News releases markets may become extremely volatile. It is not uncommon to see prices gap and move in increments of 20, 30, or even more than 50 pips at a time. Because of potential price gaps WSBrokers cannot guarantee fills during news releases. Orders may be filled at the next available price and will not always be filled at the requested price or stop. News releases may also cause wider spreads than are typically seen during normal trading hours. We advise traders to use discretion when trading during the news. Please be advised that due to the volatility of price fluctuations during the news, it is possible to see a delay in execution due to the additional verification necessary for each trade. To view an economic calendar of major news releases and their times please follow this link:
https://wsbrokers.com/News/EconomicCalendar.aspx
Do you have mini-forex?
Yes, you can start trading with as little as $10 and open position equal to 0.01 of standard lot
What are common file extensions supported by Expert Advisor's?
MQ4 and EX4 are the only file extensions supported
How do I insert chart indicators?
The steps are as follows:
• On the top Menu bar, select INSERT > INDICATORS.
• You can also navigate to the Navigator section and insert chart indicators from there.
WSB Services
What kind of services does WSB provide?
WSB is an International Business Company that has been offering online trading services in the Forex Market since 2005. WSB allows you to have access to and trade on Spot Forex, Future Contracts, Metals and Commodities markets using the well known, industry standard Metatrader 4 software.
Do you provide any recommendations or analysis for the Forex Market?
WSB provides real time Economic News, Technical Analyses and an Economic Calendar. Just choose what you want to see from the main menu buttons above.
How can I withdraw my money?
Login to the My WSB Trader's cabinet and request a withdrawal by any method provided. Withdrawals are processed within 24 hours (1 business day or less).
How can I deposit money to my account?
At the moment you have the following options:
Wire transfer from your Bank account
CashU
You can contact our customer service team regarding any of these options.
Please visit our Funding your account page for the full list of available payment options. More options will be added soon
Are there any fees involved with the withdrawal of funds?
WSB does not charge any fees for processing a withdrawal request however banks normally charge a small fee for the procedure
What are the fees, commissions for trading at WSB?
WSB offers direct dealing spreads of 2 to 3 pips on the major currency pairs. There is no commission charged on Micro, Mini and Standard accounts.
Does WSB charge commission on trades?
No. WSB will not charge commissions on trades made by self-directed clients on either the WSB trader or MetaTrader platforms. WSB is a commission free broker. If a client signs up for an account that is being managed by a trader or Introducing Broker (IB), however, the IB or money manager may charge a commission.
Our clients have to specifically acknowledge that they are aware of the commission or percentage of profits being earned by the IB or the money manager
Do you charge fees or commissions when opening an account with WSB?
No, WSB does not charge any fees or commission. The client’s only cost is the spreads.
Price Quotes
WSB clients have the ability to execute trades directly from real time streaming quotes, provided by the largest liquidity providers in the Forex market. Quotes are updated in real time as the market suggests
How to Trade over the Internet?
Executing a deal with WSB via the Internet is a simple two-step process. Just download and install the Metatrader 4 software and log in to your account. To open a trade, click the "new order" button in the trading terminal, and enter the trading volume desired in the New Order window, then click on the BUY or SELL button to open an instant Market Order. Your deal is then automatically executed by the dealing software which will calculate the margin requirement, and if there are sufficient margin funds available on the account, the deal is confirmed online within just a few seconds. The open order then appears in your trading terminal and is updated automatically according to market conditions.
Are the spreads, rollover rates, charts and feeds the same for a mini and a standard account?
Yes. WSB offers the same superior execution-rollover rates, charts, and spreads for a mini and standard account
Do you have a dealing desk?
We have “no dealing desk.” In all cases of retail trading, the pricing the customer sees is the pricing the customer receives. Dealers, such as WSB, receive pricing from their global banks and then, with the spread widened, stream them out to their customers
Does WSB offer bonuses?
Yes. For the latest information, please check our website regularly.
Do you manage funds?
No, we do not manage accounts. Every client shall execute the trade using his account based on his own vision of the market.
Does WSB pay interest on the outstanding balance of my account?
No, your account does not earn interest. It is a trading account, not a bank account.
Does WSB offer swap free accounts?
Yes, all our types of account are swap free.
Can my friend send money to fund my trading account?
Sorry, we would not be able to accept such payment. We have a policy of not accepting third party payments. This means that only customer himself can fund his account. If you have a joint account with someone else’s (meaning you both operate the bank account), then you can send funds from the joint account. If you are a corporate customer, you can of course send funds from the corporate account.
Has WSB developed its Trading Station?
No, WSB Trading Station is based on the Meta Trader 4 (also called MT4) software, which has been developed by Metaquotes. However, WSB has developed several online trading tools and facilities services, a fully automated trading system with unique trading facilities, and a full set of custom and unique indicators, trading strategies and expert advisors to make trading easy and successful.
Do you permit use of Expert Advisors (EAs)?
Yes, we allow the use of any Expert Advisors which customers may use to help them in trading. Customers use any such programs at their own risk. Just you need to take a prior permission from our advisors. We would like to point that if any of the EA programs used by the customer will be abusing our prices data feeds or interfering with our system in any way, we will suspend or close the trading terminal where such program is used.
Does WSB support wireless trading such as PDA/Mobile phone?
Yes. To download the appropriate version of MetaTrader Mobile go to: http://www.wsbrokers.com/forex-trading-software/metatrader.html
Do you provide financial advice?
Generally speaking we do not provide advice, but act as a market maker providing quotes for you. Any information, analysis or opinion given on our site does not take into account your particular circumstances, financial situation or needs. Therefore you should rely on your judgment when placing orders and seek independent financial advice if necessary.
Does this mean that customers are guaranteed no slippage on all orders?
No. In times of extreme volatility, clients will not always get the price they clicked on. The market is a dynamic event and prices change quickly and latency may affect pricing. The critical factors here are the volatility of the market and the latency of the connection.
How can I increase the security of my trading platform and create a password?
Once the user opens the trading platform he will be logged into his account automatically. To increase the security you can create your own password by the following steps:
1. Open the menu bar and select Tools
2. Then choose options
3. Check the box next to - 'Keep personal settings and data at startup'.
4. The check mark will disappear. Consequently the trader must enter his password each time he accessed the WSB online trading platforms.
Please Notify that your Login number and Password recorded before restarting your trading platform.
How do I contact Sales and Customer Support?
Please, contact WSB Customer Service Representative through emailing our Sales Department or Customer Service Department anytime. . You can also phone us on our toll free number at +18774843463 Or initiate a live chat.
What if I have more questions?
You are welcome to contact our customer service using the phone numbers listed on the contact us page or our live support chat.
WSB Auto
How long does a WSB Auto DEMO account last for?
30 days
What if I want to execute a manual trade in addition to Auto trades?
You are able to open manual trades in addition to auto trades, these will be labeled as “manual” in signal provider column on the Auto Trading software
Does the WSB Auto platform allow hedging?
Yes, of course.
To calculate risk, how do I know what size of stop a signal provider uses?
You can use the DEMO for 30 days to assess your potential portfolio.
Can I set leverage with the WSB platform? What if a signal provider wants to buy $100k but I only want to open $10k?
Yes. The client sets the leverage according to their requirement; the signal provider only sends the signals, not a suggested lot size. A client can trade from $10k lot upwards for each pair they decide to trade. There are three modes of money management:
• Fixed Lot – Fixed lot size per trade.
• Fixed Ratio – Fixed account % risk per trade on principal.
• Fixed Delta – Increases or decreases lot size dependent on account balance.
Can I trade with any signal provider I like?
Only signals providers integrated and listed on the WSB Auto platform are available to auto trade
How do I get started? What is the process and how long does it take?
Open and fund an account at WSB with a minimum of 1000$ and you can be auto trading directly.
Does the demo account have the same functionality of a live version?
In the demo account the number of pairs to trade is restricted. The demo account also has only one mode of money management, not three. Additionally, in DEMO mode, trades will not display the stop loss or target point to avoid signal misuse.
Can I stop Auto-Trade at any time?
Yes. All your portfolio positions can be closed and disabled instantly. The client is in complete control at all times.
What does Max DD mean in the signal provider list?
Max DD is the largest peak to valley drawdown for that pair, this figure can be used for evaluating your risk.
Can I close or change the SL or target manually?
Yes, you can close or modify an auto-trade signal, however it will be readjusted again if a new modify order is placed by the signal provider after the client adjustment.
Why are some pairs showing less profit than other pairs with same number of pips?
This depends on the pip value of the currency pair in question.
If I close an Auto-Trade, when the signal arrives to close the trade, will I automatically be in a new open position?
No. Signals to open and close are distinctly different. If a trade is closed manually, no position will be taken when the close order arrives. The next new trade to open will executed in the account.
Can I trade various modes of money management in the same portfolio?
Yes. Fixed lot, ratio and delta settings can all be utilized in the same portfolio.
What happens if the money management is disabled from a signal provider when there is an open position? How will the system handle the trade?
If a signal provider is removed from a portfolio, any open trades will be closed off when the close order arrives, but a new position to open will not be executed.
When is the commission charged, at end of month or every trade?
The commission is applied when the trade is closed
What are the margin requirements for a trade?
The margin requirements for WSB Auto are the same as the requirements in the MetaTrader 4 Platform,
How do I check the signals from my chosen provider?
Open the signals tab on the platform to view the signal history.
Which is the best system to trade?
The answer to this question is left to the discretion of the client. WSB provides clients with all the tools and trade history to make an informed decision regarding investment choices. WSB does not, however, provide investment advice.
Are the performance figures realistic to what people are getting on their account?
There are many clients trading these systems. Performance figures are regularly checked to ensure they are aligned with live trading account performance.
Do the performance figures include commission?
No. Performance does not include the pips of commission per round trade.
Is it required that the platform be connected to the Internet permanently?
No. All trade signals are executed on remote servers. Therefore, it is not required to keep the PC running for trade execution on an account. It is initially required to connect to the Internet to set money management settings.